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Tateon Alcohol Drink – Refund and Returns Policy
At Tateon, we take pride in providing our customers with high-quality alcohol drinks. We want you to enjoy our products to the fullest, and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a straightforward Refund and Returns Policy to ensure your peace of mind.
Return Period: You have a 14-day return period from the date of delivery to request a return or refund for your Tateon alcohol drink.
Eligibility for Returns: To be eligible for a return or refund, please ensure that your item meets the following criteria:
- The product must be in its original, unopened packaging.
- The product must be unused and in the same condition as when you received it.
- The return request must be initiated within 14 days of delivery.
How to Initiate a Return: To initiate a return or refund request, please follow these steps:
- Contact our Customer Support team via email at info@tateon.am or by phone at +374 93250470 within the 14-day return period.
- Provide your order number and a detailed reason for the return.
- Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN).
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid return shipping label.
Refund Process: Once we receive your returned item and inspect it for compliance with our return policy, we will process your refund. Refunds will be issued using the original payment method used for the purchase. Please allow up to 4 business days for the refund to reflect in your account.
Exceptions:
- We cannot accept returns or offer refunds for opened or partially consumed bottles.
- Returns of Tateon alcohol drinks are only accepted for products purchased directly from our official website or authorized retailers. If you purchased from a third-party seller, please contact them directly for their return policy.
Contact Us: If you have any questions or need assistance with your return or refund, please don’t hesitate to contact our Customer Support team at info@tateon.am or +374 93250470.
We appreciate your trust in Tateon and hope you enjoy our premium alcohol drink. Thank you for choosing us as your beverage provider. Cheers to your satisfaction and enjoyment!
